Registrations for this event have been closed 

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With average training utilization rates at only 60% in many organizations, it is a significant wasted resource that should be tackled.  

With this in mind, KnowledgeAdvisors will be conducting a special 1-day workshop to help you overcome these challenges. This industry-leading, practical hands-on workshop will arm you with tools and insights to demonstrate the impact training made on your organization and increase your employees’ training utilization rates.

Unique features of the workshop include:
- Real-life case examples from leading organizations from across a spectrum of industries in Financial Services, IT Software, and Telecommunications,
- Sharing of research study results on Best Practices in Learning Analytics where over 100 organizations were benchmarked on current and future learning measurement practices.
- Analysis of Change Management results from a study of 50 companies’ change management issues associated with learning measurement.
- Takeaway of a complimentary copy of KnowledgeAdvisors Capital Contribution Model™ which provides a process and approach toward measuring human capital.

Past Participant Results
- “I will revise our current scorecard to reflect these more relevant key indicators”
- “I will use the evaluation samples to redefine our participant evaluation forms.”
- “I will standardize our data collection instruments for the 5 learning levels.”
- “Providing practical methods of assessing and reporting in succinct yet impactful scorecards was most useful to me.”
- “The examples quoted and the practical tips and tools were most useful to me.”
- 90% of participants felt the training was a significantly worthwhile investment of their time and money.
- 80% of participants felt the program would have significant contributions to improving quality within their learning organization
- 89% of participants gained significantly new knowledge and skills from the program
- The program had a 7 to 1 ROI in terms of increased benefit over the cost of the workshop

Course Objectives
The learning objectives of the workshop are to:
• Articulate the business case for learning measurement
• Discuss the current trends in learning measurement
• Provide an overview of a process and toolset to measure learning’s impact on human capital 
• Provide an overview of learning analytics and measurement models
• Illustrate analytics that are practical and scaleable to do
• Present KnowledgeAdvisors valuation models
• Discuss learning Key Performance Indicators
• Present a process and macro/micro components of learning analytics dashboards
• Review change management implications associated with learning analytics
• Present best practices of learning analytics

Course Outline
I. Business Case for Learning Measurement
   a. Why metrics are a priority
   b. Review examples from companies stating its priority

II. Current Trends in Learning Measurement Today
    a. Review research results on learning measurement trends
    b. Review the need to measure human capital

III. Review Human Capital Contribution Model
      a. Provide an overview of the model’s five steps
      b. Present real-world examples of each step in practice

IV. Overview of Learning Analytics and Measurement Models
     a. Define components of comprehensive of analytics
     b. Define the Kirkpatrick Levels I-IV Model
     c. Define the Phillips Level V Model and the ROI Process

V. Present Measurement Method that is Practical and Scalable
    a. Discuss measurement challenges
    b. Review components of measurement process
    c. Present evaluations that provide ‘reasonable indicators’
    d. Present technology tips to leverage for learning analytics using case examples 

VI. Present Valuation Models of KnowledgeAdvisors
     a. Discuss when to use each model
     b. Review each model’s calculations
     c. Provide examples of each model using case examples

VII. Discuss Learning Key Performance Indicators: Dashboards and Scorecards
      a. Review performance based indicators
      b. Review operational based indicators
      c. Discuss performance scorecards for learning and non-learning
      d. Discuss the concepts of learning analytics dashboards

VIII. Change Management in Learning Analytics
        a. Review Change Management Principles
        b. Present results of change management research
        c. Exercise on change management

IX. Best Practices in Learning Measurement
     a. Present best practices
     b. Conclusions and Wrap Up

Course fees: SGD 500 for AchieveGlobal clients, SGD 800 for new participants.

Date: 7 April 2010, Wednesday

Time: 9.00am to 5.00pm

Venue:
Informa Performance Improvement Centre
Seminar Room 2
TripleOne Somerset
#10-06, 111 Somerset Road Singapore 238164