This is the certification seminar for the Professional Selling Skills (PSS) Program.  

Participation in the 3 day PSS program is a prerequisite for becoming certified to deliver PSS.

Professional Selling Skills Certification prepares you with the coaching skills to deliver an effective and flexible approach to learning, applying, evaluating, and continuously improving the skills that result in strong customer relationships.

Day One: Adult Learning Techniques™

• Learning effectiveness model
• Characteristics of adult learners
• Individual learning styles
• The learning formula
• Learning activities
• Roles of a trainer
• Foundations for conducting a class
• Managing challenging behaviors
• Advanced training techniques